At Aim Investments, we aim to provide fast and reliable shipping for all our customers.
1. Processing Time
Orders are processed within 1-2 business days. Orders placed on weekends or public holidays will be processed on the next business day.
Please note that processing times may vary during peak periods (such as holidays or special promotions).
2. Shipping Methods and Costs
We offer various shipping methods to suit your needs. Shipping costs are calculated based on the size, weight, and destination of your order.
Shipping fees will be displayed at checkout before you confirm your order.
3. Delivery Time
Standard Shipping: Delivery typically takes 5-7 business days from the date of shipment, depending on your location.
Expedited Shipping: Faster shipping options are available at an additional cost. Delivery times for expedited shipping typically range from 1-3 business days.
4. Order Tracking
Once your order has been shipped, we will send you a tracking number so you can monitor the progress of your delivery. You can use this tracking number to check your order status through the shipping carrier’s website.
5. International Shipping
We currently only offer local shipping within South Africa. International shipping may be offered in the future.
6. Delivery Issues
If you experience any issues with your delivery (e.g., damaged goods, wrong items, etc.), please contact us within 7 days of receiving your order, and we will resolve the issue as soon as possible.
Need help?
Contact us at info@aiminvestments.co.za for questions related to refunds and returns.